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Mission Statement
TECHNET Professional Auto Service is committed
to serving you, our customer, with professional
automotive repair at a reasonable cost with
qualified technicians. We use quality CARQUEST
Auto Parts Guaranteed Coast-to Coast. We stand
on sound business principles and uphold high
ethical standards. Our goal is to make your
automotive repair experience friendly and
successful.
As a TECH-NET Professional Auto Service
Member, we agree to:
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Recommend corrective and
maintenance services and explain to the
customer which of these are required now to
correct existing problems and which are for
preventive maintenance.
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Offer customer a price
estimate for work to be performed.
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Obtain prior authorization
for all work done, In writing or by other
means satisfactory to the customer.
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Make every effort to keep
customers informed about appointments and
completion deadlines.
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Furnish an itemized Invoice
for parts and services, priced fairly, which
clearly identifies any used or
re-manufactured parts. Replaced parts may be
Inspected upon request.
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Furnish or post copies of
any warranties covering parts or services.
Use quality CARQUEST Auto Parts, guaranteed
coast-to-coast.
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Provide and honor CARQUEST
Manufacturer Warranty.
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Exercise reasonable care for
the customers property while it is being
serviced.
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Attempt to fix the
customer’s vehicle right the “first time.’
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Maintain a system for fair
settlement of customer’s complaints.
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Cooperate with established
consumer complaint mediation activities
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Uphold the high standards of
our profession and seek to correct an or all
abuses within the automotive industry.
Call Clancy’s Service Centre soon for your service appointment. |
